Peace of Mind

Warranty for Roofing & Cladding – Up to 50 Years

The Quality Stems from the Superior of Materials

At The Roofing Store, our products are designed with quality, durability and consistency as key priorities. They undergo rigorous research, testing and development to ensure they perform exceptionally well under New Zealand’s unique and often demanding environmental conditions. We proudly utilize KiwiColour® pre-painted steel and steel coils, supplied by our sister company Kiwi Steel, which boasts 35 years of experience in the steel industry. Backed by warranties of up to 50 years, KiwiColour® ensures reliable, long-term performance. Whether your project involves roofing or cladding, residential or commercial, you can trust that KiwiColour® warranty provides peace of mind, ensuring the quality, durability and consistency of your investment.

Warranty of up to 50 years for The Roofing Store’s steel roofing and cladding products.

Warranty & Environmental Guide For Vitor

ISO Category 1-2

Mild

– No salt deposits
– Typically starts 5,000m from breaking surf

ISO Category 3

Moderate

– Light salt deposits
– Typically starts 500 – 1,000m from breaking surf

ISO Category 4

Severe

– Light salt deposits, or frequent smell of salt in the air
– Typically starts 100 – 500m
from breaking surf

ISO Category 5

Very Severe

– Very heavy salt deposits or almost constant smell of salt spray
– Typically starts 50 – 100m from breaking surf

Mild: ISO Category 1 – 2

– No salt deposits
– Typically starts 5,000 m from breaking surf

Vitor+ and Vitor+ZX Steel Metal Roofing and Cladding Protective Coating Logo Vitor+MG Steel Metal Roofing and Cladding Protective Coating Logo

RoofingWalling CladdingAccessories
Perforation302010
Paint181510
Perforation503015
Paint181510
MaintenanceRain WashingRain Washing + Manual Washing Every YearManual Washing Every 6 Months

Moderate: ISO Category 3

Vitor+ and Vitor+ZX Steel Metal Roofing and Cladding Protective Coating Logo Vitor+MG Steel Metal Roofing and Cladding Protective Coating Logo

RoofingWalling CladdingAccessories
Perforation302010
Paint181510
Perforation402515
Paint181510
MaintenanceRain WashingRain Washing + Manual Washing Every YearManual Washing Every 6 Months

Severe: ISO Category 4

Vitor+ and Vitor+ZX Steel Metal Roofing and Cladding Protective Coating Logo Vitor+MG Steel Metal Roofing and Cladding Protective Coating Logo

RoofingWalling CladdingAccessories
Perforation202010
Paint151510
Perforation302015
Paint151510
MaintenanceRain WashingRain Washing + Manual Washing Every 6 MonthsManual Washing Every 3 Months

Very Severe: ISO Category 5

Vitor+ZX Steel Metal Roofing and Cladding Protective Coating Logo Vitor+MG Steel Metal Roofing and Cladding Protective Coating Logo

RoofingWalling CladdingAccessories
Perforation151510
Paint151510
Perforation202015
Paint151510
MaintenanceRain WashingRain Washing + Manual Washing Every 3 MonthsManual Washing Every Month

* Accessories: Gutters, Downpipes and Fascia.
* The unit for all warranty periods is “year”.

Warranty For Lux

LUX Steel Metal Roofing and Cladding Protective Coating Logo

Inland
(>1,500m from coastline)		Coastal
(500m to 1,500m from coastline)
18 yr10 yr

Peace Of Mind With Our Comprehensive Warranty Support

At The Roofing Store, we recognize how crucial a reliable warranty is for our customers. If you encounter a warranty issue, our dedicated support team is here to ensure that any covered issues are addressed promptly. To ensure fast processing of warranty claim, please email your site address, details of the product issue, and the following documents to your local branch. Click here to check contact information and branch locations. Please note that a site visit may be required for warranty claims.

The Roofing Store Manukau Branch featuring steel cladding from The Roofing Store's own product line.
01.

Photo of Issues

– Photos taken with a smartphone are acceptable.
– Please ensure the weather conditions are suitable.
– Two good pictures from different angles, and one picture showing the whole view of the house.

02.

Proof of Purchase

– The invoice for the products you purchased.
– Click the button below to check an example invoice:

CHECK EXAMPLE
03.

Original Warranty Document

– The Original Warranty Document provided by The Roofing Store at the time of purchase.

KiwiColour® Warranty and Maintenance Guide

In this section, you will find essential information about the warranty and maintenance of KiwiColour® products. We provide two detailed PDF documents outlining warranty terms, maintenance requirements, and how environmental factors impact product longevity. Please review these documents to keep your KiwiColour® products performing at their best. Follow the maintenance steps closely to ensure your warranty remains valid. For specific warranty periods on residential and non-residential buildings, and additional usage recommendations, click the PDF documents below to learn more:

Ready to Work With Us?

Contact Us Today for Your Roofing and Cladding Solutions!

Let our experienced team provide you with reliable and high-quality steel roofing and cladding options tailored to your needs.

CONTACT US
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